FAQs

What is the promotion?

Every pack has a unique code, enter here. Enter for a guaranteed £5 off voucher* at findmeagift.co.uk and a chance to win a surprise prize delivered to your door.

*£10 minimum spend applies, excluding gift wrap and delivery costs.

How do I enter?
Buy a promotional pack of Golden Wonder crisps or Ringos, enter the code found on the back of pack here and register your details to enter the promotion.
When can I enter?
The promotion runs from 1st April 2019 until 31st July 2019. There is a bonus prize draw for late entries from 1st August 2019 until 31st October 2019. The bonus draw will take place in November.
What can I win?
There are up to £1 million of prize surprises available to be won, and you won’t know what you’ve won until it arrives. There are also 50 prize surprises to be won in the late entry bonus prize draw.
How long are the £5 off voucher codes valid for?
Find Me A Gift voucher codes provided during the main draw are valid from 01.04.19 until 30.09.2019. Find Me A Gift voucher codes provided during the late entries bonus prize draw are valid from 01.08.19 until 30.11.2019.
Where do I find my unique code?
You can find your code on the back of promotional packs, or inside the multipacks. If you’re having trouble, click here is a quick guide.
My pack code doesn't work. What should I do?
Your code may not have been recognised, check your code is 10 digits and enter again. If it still doesn’t work please try another code, and if you continue to experience problems with your code please contact us here.
Who is the promotion open to?
Anyone aged 18 years old and over who lives in the UK.
I live in Northern Ireland, can I take part?
Yes, use your pack code to enter the promotion. If you live in Northern Ireland you can also enter via our No Purchase Necessary route. See T&Cs
Do I have to buy a pack to enter?
Yes, but if you are entering from Northern Ireland you can also enter via our No Purchase Necessary route. See T&Cs
Where can I buy promotional packs?

If you live in Scotland (the land of our birth over 70 years ago!), then you can get our wonderful Crisps and Ringos in Asda, Sainsbury’s, Tesco, Morrisons, Farmfoods, Iceland and Home Bargains as well a wide range of convenience stores such as Co-op, Premier and Best-One. Many local independent shops also want to share the Golden Wonder love so give them a try as well.

If you live in the rest of the UK then we acknowledge it can be harder to get your hands on our fully-flavoured treats. You’ll always find us in Home Bargains and Farmfoods as well as larger Tesco stores. If you crave some Ringos (as we do!) then most Morrisons and Sainsbury’s stores stock them. Thankfully quite a few local convenience stores are keeping the faith so check them out. If you try a store and don’t find Golden Wonder, why not ask them to start stocking your favourite flavour?

Wherever you find them, enjoy having more punch per crunch with Golden Wonder and good luck!
Can I enter more than once?
Yes, you just need to buy another promotional pack to get another unique code.
Can I enter my code again for another chance to win?
No, each code can only be entered into the promotion once.
Which packs are included in the promotion?
Look for our promotional ‘Wonder What I’ve Won’ packs of:
  1. Golden Wonder Crisps: 32.5g individual packs, 6pk multipacks (one entry per multipack) and 20 and 22 pack multipacks (one entry per multipack)
  2. Ringos Snacks: 20g individual packs, 70g sharing packs, 6pk multipacks (one entry per multipack)
How are the winners selected?
During the promotion, codes entered on prize-winning moments will win a prize surprise. Winners of the late entry bonus draw will be drawn at random and contacted via email within 14 days of the draw (November 2019).
How will I know it’s my prize surprise being delivered?
Our prize surprises are being fulfilled by Find Me A Gift. You will be sent an email from Find Me A Gift confirming the dispatch of your parcel and an estimated delivery date.
When will my prize surprise be delivered?
Winners will receive their prize surprise within 28 days of winning, although most will be delivered within a week of winning. All orders are delivered between 8am and 8pm and will require a signature. Please provide a delivery address where someone is likely to be in to sign for your parcel. You can track your delivery at:https://www.findmeagift.co.uk/customers/order-tracking.asp

If your prize surprise has not been delivered after 28 days, please contact Find Me A Gift customer services; customerservice@findmeagift.com.

I wasn’t in for my prize surprise delivery, what should I do?
Look for a notification of attempted delivery. You may find an attempted delivery notice in your letter box or on your door. Follow the instructions on that notice to request redelivery or to arrange collection of the parcel.
My parcel is missing, what should I do?

Most parcels arrive on time. Occasionally the tracking may show as delivered, but you don't have your parcel. If the tracking for your parcel shows it as delivered but you haven't received it, you should:

  1. Check if someone else at your address has accepted it.
  2. Look around the delivery location.
  3. See if your parcel has been left with a neighbour or in a safe place like a porch or garage.
  4. Look for a notification of attempted delivery. You may find an attempted delivery notice in your letter box or on your door. Follow the instructions on that notice to request redelivery or to arrange collection of the parcel.
  5. Check your delivery address is correct.

If you’ve checked all of the above, contact Find Me A Gift customer services; customerservice@findmeagift.com.

I have an issue with my the free prize surprise I have received, who should I contact?
Please contact Find Me A Gift customer services; customerservice@findmeagift.com.

Please include a daytime or mobile telephone number and Find Me A Gift’s customer happiness staff will get back to you as soon as possible. Alternatively, you can call 01926 818 800 Monday - Friday (excluding Bank Holidays) 09:00 to 17:30. Calls will be charged at your network rate.

I don’t want my prize surprise, what should I do?
We hope you’ll love your prize surprise. If not, you are welcome to give it away to someone who you know will love it or give it to charity.
What do Find Me A Gift sell?
Find Me A Gift, with their extensive range of unique gifts, make finding the perfect gift a piece of cake! From the fun and novelty to the cool and quirky, they’ve got all sorts of awesome gifts that are sure to light up someone's face. Please note some of Find Me A Gift’s gift selections contain adult gifts.
How do I redeem my £5 off voucher?
Your £5 off voucher code is valid at findmeagift.co.uk. You just need to enter the voucher code on the Find Me A Gift payment page, and the discount will be deducted before you enter your payment details. Please note: Find Me A Gift reserve the right to withdraw special offers, cancel and refund orders at any time at their sole discretion. Only one voucher code can be redeemed per customer i.e. you can only redeem the code once. Only one voucher code can be redeemed per order. This voucher is valid for a minimum £10 spend excluding gift wrap and delivery costs. Voucher codes must be entered at the check-out page when placing your order and cannot be retrospectively applied. Vouchers cannot be exchanged for cash should you return your order. Voucher codes cannot be used in conjunction with any other offers.
My £5 off voucher code doesn’t work
It could be that you haven’t met one of the conditions of the voucher – this could include the £10 minimum spend requirement (excludes gift wrap and delivery costs). Also voucher codes do not work with other offers, such as sale items and 3 for 2 deals – so this might be the problem. Also, time does fly by, so please just check to see if the voucher is still valid and hasn’t expired. If, however, none of this helps, then please contact Find Me A Gift’s friendly Customer Service Team; customerservice@findmeagift.com.
Where do I go to see the full T&Cs?
Click on the T&Cs link on this page, or you can; Click here
How will my data be used?
Boring legal speak alert! In accordance with paragraph 5 of the Promoter’s Privacy Notice and for the purpose of this promotion only, Sub-Data Processor Promotions Interactive Limited will process and store data for the purpose of this promotion, and will share data with the Promoter (Tayto Data Controller) and Find Me A Gift (Data Controller) for winners and for those who have opted in to receive marketing information via email. Click here for Golden Wonder Privacy Policy Click here for Find Me A Gift Privacy Policy